FAQ

 

We offer complimentary shipping to Canada and the continental U.S on orders over $150. Orders ship within 1-2 business days and tracking is automatically emailed to the customer. Shipping charges do not include any applicable duties or taxes and customers are responsible for any additional costs relating to import. US-bound deliveries valued under $800 (USD) are generally exempt from duties and taxes as per the De Minimis threshold.

 

All orders placed online have an option to track using the Arrive App. Please check your inbox or spam folder for shipping notifications.